The Temptation to Eradicate Inefficiency in the Church

The allure of the Silicon Valley approach to life is that we can eradicate the inefficiencies of life, moving us to a friction-less society. They build apps and technologies that make things as efficient as possible. You don’t have to go to a bank to get cash to pay someone, just use the app to transfer money. There is no need to go to call an order in, just use the delivery service app. There is no need to answer the door, just look at your phone when the visitor presses the doorbell.

The inefficiency of the labyrinth walk, mirrors the inefficiency of Grace

The stereotype of the socially awkward computer person who would dream of a world where you don’t have to engage with people, but only a computer is not very fair to many computer people to bring us together. However, there is something to a world that values efficiency to such a high degree that we ought to consider why this is.

One can easily imagine that if the rest of our world places such a value on efficiency, it is not a wonder that we would desire the same for the Church.

In the Church the primary justification to work on efficiencies is a matter of being a good steward of resources. And of course the Church needs to be faithful stewards of resources given to the Church. These are noble efforts to be sure. However, being efficient runs directly into another value in the Church: Grace.

Grace is anything but efficient. God’s grace is prodigal. It is abundant. It overflows. It gluts the market, if you will. This amazing grace is not measured out in efficient doses. Grace is messy and gums up the wheels of the efficient.

The temptation to eradicate inefficiency in the Church is a temptation to limit grace.

Church people often say we want to become more understanding, more patient, more forgiving. The things you find inefficient in the Church you are opportunities to practice the very virtues we claim we want.

Communication is slow? Patience.

Too many meetings? Understanding.

Too much conflict? Forgiveness.

Being inefficient is not an excuse to neglect communication or a reason to remain opaque. Churches need to be clear in communication and as transparent as morally possible. Be careful of the temptation to eradicate inefficiency in the Church for we may unintentionally erase the inefficient Grace of God.

Expecting Traditional Nurses to Treat Hospice Patience

Recently a friend of mine shared that she worked for a nursing company. It was in the economic interest of the company to get into the hospice care market. The nurses were put on a rotation of patients, however now some of the patients had received hospice orders. The nurses moved through their rounds going from home to home and engaging with different patients as they always had done.

It was a disaster.

The nurses did very well with the regular patients, but were not good for the hospice patients. It all stemmed back to the way the nurses were trained. These nurses were trained to help people recover their health. However, these same nurses were not equipped to work with patients that were not going to ever recover their health. The nurses were not bad nurses but they were the wrong person for the patient on hospice.

The Universal Church faces a similar situation. Clergy are trained like these nurses were - to help churches recover health. But the current reality is that many churches are not going to recover health because the role of church in America is in decline. The Church has congregations who need help recovering health and yet other congregations need a hospice nurse.

Clergy are not equipped to work in churches on hospice and there are many churches on hospice.

I understand that this is a bit of a taboo to speak. Nurses are trained to think in terms of health and not in terms of dying. The irony is clergy have the language of death and the hope of resurrection in Jesus, yet clergy resist talking about churches dying. It is as though clergy forget that death is not the last thing and that resurrection is what we testify to! Could it be that we as clergy have a resistance to talk about dying because we have an underdeveloped theology of hope and resurrection?

The problem of having clergy trained to bring churches back to health is similar to the problem of having nurses working with patience on hospice - there are misplaced expectations, clergy feeling like they cannot midwife the church into the next stages, and congregations are harmed. We as a Church ought to take seriously the questions of what it means to be clergy leaders to an institution that has major sections on hospice.

Will we continue to operate out of fear? Will we re-tool clergy so that we are equipped to this new challenge. Will congregations accept hospice care?

As a people of the Resurrection we ought not fear death. Rather, we hope that resurrection is the Truth of creation and that nothing, life, or death or life beyond death, can separate us from the Love of God in Christ Jesus our Lord.

The "B and A Eaters"

Two times a year I visit this healthy restaurant in my neighborhood. It is a nice place, serving people in the community for several decades and it really does serve good food. I intend to go there more often, but they are only open one day a week, only for breakfast, and by the time I remember this is the day it is open, I am very tired and have other obligations/options for breakfast. In fact, I have gotten to the point that I really enjoy eating at home with my family and friends, so unless they are going to go with me to the restaurant, I do not go. Except twice a year, my birthday and anniversary.

Photo by Rachel Park on Unsplash

The restaurant regulars know me as one of the many "birth-aversary eaters" or, for short: "B and A eaters." 

The people there are nice, to be sure and I know they are trying to welcome me to the restaurant they love so much. They tell me how long it has been since they saw me last and even talk about how great the food is or how I should meet the new chef who is doing so good cooking these days. All of it is okay, but a bit overwhelming. I sort of feel guilty when I am there because I am reminded that I generally do not eat healthy for breakfast all the time. I also feel a bit bad because I live so close to the restaurant, and feel like I should support local business and yet cannot seem to make it there more often. 

It really is a fine restaurant, and I support their work. I believe in eating local and supporting the community. I left a tip that was a bit more than I normally would leave as a way of saying thank you. And I am sure I will be back on the next anniversary, but I hope they would stop calling me a "B and A eater." I hope the chef does not point me out and say, "it has been so long since I saw you last, you should come more often!" I hope the guilt I naturally feel is not compounded by the regulars who do not see that I notice their disappointment when I am sitting in their usual spot. 

All I really want is to not feel guilty for going to breakfast. Maybe something is off in me? Or maybe something is off in the culture that does not know what to do with the occasional breakfast eater. 

Church Meetings as Ritual - not Rubber Stamps

Church meetings can be a drag. Oftentimes the critique is that Church meetings are more a rubber stamp than anything. The implication is that rubber stamps are not a very meaningful use of time. People show up and the decisions have already been made and so the official/final vote at the meeting is a "rubber stamp."

What I would offer up is that many of the most significant times in our lives look on the surface like rubber stamps, but we know that they are not. 

For instance, a wedding. The ones being married have already made the decision to get married. They have already planned and made hundreds of little decisions that brought them to the wedding day. The wedding ceremony is very choreographed where every question asked at the "meeting" is already decided. We do not see the wedding as a rubber stamp because we know the wedding is a ritual.

Photo by Hannes Wolf on Unsplash

Baptisms are the same way. This sacrament is a ritualizing of a series of decisions that have already been made. The ritual is there to not only formalize but to proclaim that in fact the work of God happens before our work and that what we do in in response to God's work. Again, on the surface baptisms can look like rubber stamps, but we do not think of them as such.

I want to offer up to those who view meetings as rubber stamps to see Church meetings as rituals - not rubber stamps. If you are disappointed or frustrated that your voice was not heard at the meeting, then we know that our relationships with the leadership needs to be worked on. And perhaps we know this and this is why we are prone to see meetings as rubber stamps but not weddings. We have a relationship with the couple getting married but not always with the people leading the meeting. 

The next time you are leading or attending a Church meeting, consider approaching the meeting as a ritual. It may be easier to see everyone in the meeting in the same light we see everyone at a wedding (beloved) when we approach the meeting as a ritual.